[spambayes-bugs] [ spambayes-Bugs-786212 ] Recover from Spam moves email back to wrong inbox folder

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Fri Jul 23 03:03:06 CEST 2004


Bugs item #786212, was opened at 2003-08-10 23:08
Message generated for change (Comment added) made by anadelonbrin
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=786212&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Philipp Gruenig (otomi)
Assigned to: Mark Hammond (mhammond)
Summary: Recover from Spam moves email back to wrong inbox folder

Initial Comment:
Hi

In my OutlookXP the function "Recover from Spam" 
from within my Unsure Imap-Folder moves the mail 
back to the wrong Inbox(POP3) Folder.

I have 2 mail accounts in Outlook.

One Imap Inbox Folder and one Pop3 Inbox Folder 
under Personal Folders.

Spambayes runs only for the imap-account. Filter is 
configured only for the imap-Inbox.

Unsure and Spam Folders are on the Imap.

The "Recover from Spam" should move the mails back 
to the Imap-Inbox but instead it moves them to the 
Pop3-Inbox under Personal Folders.

Spambayes Version is Outlook Addin Binary version 0.7 

Regards



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>Comment By: Tony Meyer (anadelonbrin)
Date: 2004-07-23 13:03

Message:
Logged In: YES 
user_id=552329

FWIW, I can't repro this either.  My IMAP server is Courier
(not sure of version).  I imagine this is a quirk of the
particular IMAP servers, and to really debug we would need
the IMAP conversation (I believe Outlook can store this) as
well as the SpamBayes log.

----------------------------------------------------------------------

Comment By: Tony Meyer (anadelonbrin)
Date: 2004-07-23 12:45

Message:
Logged In: YES 
user_id=552329

Noting duplicate in 

[ 995553 ] IMAP 'Recover from Spam' goes to wrong folder
<http://sourceforge.net/tracker/?group_id=61702&atid=498103&func=detail&aid=995553>

----------------------------------------------------------------------

Comment By: Keegan Staker (kstaker)
Date: 2004-05-29 02:48

Message:
Logged In: YES 
user_id=1051943

Until now i was unaware that this really is not functional 
for non-technical users with IMAP boxes. I've pushed 
this program to everyone I know, but am now realizing 
that if a user is using an IMAP box, and clicks 
on "recover from spam" in his suspects folder, that 
message will not return to its normal inbox. This is very 
troublesome and I'd love to see progress on this. 

I am only watching one inbox. it would be nice if 
messages returned to that particular inbox 
when "Recover from Spam" was clicked instead of his Personal 
Folders inbox.

Thanks,
Keegan

----------------------------------------------------------------------

Comment By: Jose Gutirrez (image57)
Date: 2003-10-30 08:12

Message:
Logged In: YES 
user_id=686578

i think the key here is the following line in my log:

Unable to determine source folder for message 'comments...' - 
restoring to Inbox
Recovering to folder 'Inbox' and ham training message 
'comments...' -  Training on message 'comments...' -  trained 
as good


----------------------------------------------------------------------

Comment By: Tony Meyer (anadelonbrin)
Date: 2003-09-16 17:45

Message:
Logged In: YES 
user_id=552329

Opps.  Think, Tony, think!  I recovered a message that hadn't 
been scored before it was 'deleted as spam', so I presume 
that is why.

Still, it would probably be a good idea to save the info for 
messages that don't have it, when deleting as spam.  (I think 
maybe another tracker has this request).

----------------------------------------------------------------------

Comment By: Tony Meyer (anadelonbrin)
Date: 2003-09-16 17:43

Message:
Logged In: YES 
user_id=552329

I can repro this with my spam folder in a pst and the other 
folders on Exchange.  Never noticed before, since I usually 
only filter the Inbox.

----------------------------------------------------------------------

Comment By: Mark Hammond (mhammond)
Date: 2003-09-08 14:45

Message:
Logged In: YES 
user_id=14198

I can't repro this, for either hotmail, imap or pop test
accounts.

----------------------------------------------------------------------

Comment By: Mark Hammond (mhammond)
Date: 2003-08-26 11:23

Message:
Logged In: YES 
user_id=14198

Thanks, but unfortunately the log doesn't have what I
thought it did.  However, I am guessing the problem is that
we can't save properties on the IMAP message.  I have just
opened another bug
https://sourceforge.net/tracker/index.php?func=detail&amp;aid=794992&amp;group_id=61702&amp;atid=498103,
which when fixed should also solve this.

----------------------------------------------------------------------

Comment By: Philipp Gruenig (otomi)
Date: 2003-08-26 01:09

Message:
Logged In: YES 
user_id=841583

This is a commonly reported bug that unfortunately we don't know
how to fix at this stage.  If you follow the &quot;troubleshooting
guide&quot;  - installed with SpamBayes, but also online at
http://cvs.sourceforge.net/cgi-bin/viewcvs.cgi/*checkout*/spambayes/spambayes/Outlook2000/docs/troubleshooting.html.
You will find instructions for resetting the toolbars, which
generally fixes all toolbar related issues.  If it doesn't,
please reopen this bug giving further details.

We hope to have this working better in future versions, so if it
continues to give you trouble, please subscribe to the
spambayes-announce list -
http://mail.python.org/mailman/listinfo/spambayes-announce.

----------------------------------------------------------------------

Comment By: Mark Hammond (mhammond)
Date: 2003-08-25 18:22

Message:
Logged In: YES 
user_id=14198

Could you please attach a log for a session where you tried
this (and set the status back to Open)?

----------------------------------------------------------------------

You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=786212&group_id=61702


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