[spambayes-bugs] [ spambayes-Bugs-833346 ] winfax + spambayes
causes error upon exiting Outlook
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Wed Jan 14 16:22:13 EST 2004
Bugs item #833346, was opened at 2003-10-30 21:22
Message generated for change (Comment added) made by dpdhamm
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=833346&group_id=61702
Category: Outlook
Group: Outlook 008
Status: Open
Resolution: None
Priority: 5
Submitted By: Scott (secclest)
Assigned to: Mark Hammond (mhammond)
Summary: winfax + spambayes causes error upon exiting Outlook
Initial Comment:
Every time I exit Outlook I am greeted with
Microsoft Outlook has encountered a problem and needs
to close. We are sorry for the inconvenience.
Error signature:
AppName: outlook.exe AppVer: 10.0.4510.0
ModName: dccmsp32.dll
ModVer: 10.0.2000.929 Offset: 00005346
I am running Windows XP Pro/Outlook XP both with the
latest and greatest patches and updates.
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Comment By: DONNA P HAMMEL-DAVIS (dpdhamm)
Date: 2004-01-14 21:22
Message:
Logged In: YES
user_id=932971
i was told by outlook and winfax folks that I need to
completely uninstall ( they directed me to uninstallers on
symantec and office websites) and remove all items for these
programs from the registry, temp files, all folders,etc ( i did
this with a microsoft technician..so best to call them) and
then first install outlook and then winfax..the winfax tech said
he was using the two programs without any difficulty. right
now I have not reinstalled winfax..I am using Office 2003
alone to see if any error occur and after about 5 days there
are none (the outlook error on exiting had been occurring 85-
100% of time).....I will rinstall winfax in the next day or so
and see what happens and then will post...dpdhamm
----------------------------------------------------------------------
Comment By: Mark Hammond (mhammond)
Date: 2003-12-19 11:08
Message:
Logged In: YES
user_id=14198
dccmsp32.dll is certainly a winfax DLL. I'm afraid I have
no solution, but updating the summary accordingly.
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Comment By: DONNA P HAMMEL-DAVIS (dpdhamm)
Date: 2003-12-17 10:24
Message:
Logged In: YES
user_id=932971
I have had this same problem and an told it is related to
WINFAX integration with Outlook 2003 (never occurred before
I upgraded to Outlook 2003;worked without problems in
Outlook XP).
Can disable dccmsp32.dll or stop Winfax but are ther any
better solutions?
Thanks.
dpdhamm
----------------------------------------------------------------------
Comment By: Tony Meyer (anadelonbrin)
Date: 2003-11-26 01:51
Message:
Logged In: YES
user_id=552329
Could you attach your spambayes log files? The
troubleshooting guide has information about how to do this.
----------------------------------------------------------------------
You can respond by visiting:
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=833346&group_id=61702
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