[spambayes-bugs] [ spambayes-Support Requests-872233 ] Unable to filter or view spam score

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Support Requests item #872233, was opened at 2004-01-07 04:05
Message generated for change (Comment added) made by kpitt
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=872233&group_id=61702

Category: None
Group: None
Status: Open
Priority: 5
Submitted By: OvErboRed (overbored)
Assigned to: Nobody/Anonymous (nobody)
Summary: Unable to filter or view spam score

Initial Comment:
I just installed SpamBayes on Outlook 2003. I followed 
the Wizard and trained it, which seemed to go smoothly. 
However, it's not doing anything with my new incoming 
mail. I also am unable to see the spam scores on any new 
mail. Or maybe it's not even there. All I know is I followed 
the instructions for the "Spam" field exactly, and all I see 
are empty values for that field. What's going on? If it 
helps at all, I think I chose to install SpamBayes to C:
\Program Files\SpamBayes instead of C:\Program 
Files\SpamBayes Outlook Addin, but it ended up in the 
latter directory anyway. Also, I can't find any *.log file in 
the program directory or in the Data Folder. Thanks in 
advance for any hints.

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>Comment By: Kenny Pitt (kpitt)
Date: 2004-01-07 09:37

Message:
Logged In: YES 
user_id=859086

The Troubleshooting Guide has a complete description of how 
to locate the logfiles if you haven't found them from Tony's 
comment.  Go to SpamBayes/Help/Troubleshooting Guide or 
look of the file troubleshooting.html under your installation 
directory.  Select the "All other problems" link at the top, and 
just below that location you should see a "Check the log file" 
section.

A blank Spam field usually indicates that SpamBayes has not 
processed the message.  The logfiles should tell us more.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-01-07 04:09

Message:
Logged In: YES 
user_id=552329

The log files are in your temp directory (probably 
c:\documents and settings\[username]\local settings\temp).

Did you definately choose to install into a different directory 
and that didn't happen?  If so, then it would be worth opening 
a separate bug about that.

It's presumably installed and working if the wizard was done.  
What happens if you do "show spam clues" on a message?  If 
you go into the spambayes Manager, what does the status 
panel say?  Is the "enable spambayes" box ticked?

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=872233&group_id=61702