[spambayes-bugs] [ spambayes-Bugs-770397 ] Outlook hangs during message download

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Thu Aug 7 03:23:10 EDT 2003


Bugs item #770397, was opened at 2003-07-13 14:27
Message generated for change (Comment added) made by lba
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=770397&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Leonard Abbey (lba)
Assigned to: Mark Hammond (mhammond)
Summary: Outlook hangs during message download

Initial Comment:
Approx 1 on 8 to 10 times that I start Outlook with 
SpamBytes filtering enabled Outlook Hangs part way 
through the download of messages. Say at 31 of 50 
messages.

Cancelling and restarting Outlook results in the same 
problem at the same message count (31 of 50.)

If I turn off the filtering of SpamBytes the messages 
download successfully.

Filtering the downloaded messages works fine on these 
downloaded messages (although I don;t think it Moves 
them to the designated folders - need to recheck to be 
100% sure of this.)

Outlook has not previously experienced this problem 
prior to installing SpamBytes.

I am running Windows XP Home edition - with most fixes 
applied.

Outlook is  Outlook 2000 SP-3 (9.0.0.6627)



Just looking at the Log file, is it possible that my Outlook 
Filtering is moving messages before SpamBytes gets a 
chance to analyse them?  SpamBytes does seem to lag 
a little behind the download by my casual observation.






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>Comment By: Leonard Abbey (lba)
Date: 2003-08-07 19:23

Message:
Logged In: YES 
user_id=820545

Having update thru version5 and now 6 the problem still 
occurs. Sam bypass applies. If I stp[ SpamBays the emails 
can be downloaded, if not evertime I try it will hang at the 
same email (ie cout of xx of yy)  I have not been able to see 
what actual email causes the problem at this stage.
Running the filter after a download works fine.
The log does not seem to show anything conclusive.
I do have McAfee running - current version.  

I will try disabling it next time I get a hang.  Note, the 
incidence  seems less frequent than originally reported.

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-07 09:37

Message:
Logged In: YES 
user_id=14198

http://mail.python.org/pipermail/spambayes/2003-August/006564.html
seems to blame McAfee.  Is anyone else seeing this bug
running McAfee?

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Comment By: Hugh Brackett (hbrackett)
Date: 2003-08-05 01:42

Message:
Logged In: YES 
user_id=837287

I had this problem when I was running Outlook on a virtual 
desktop (vdesk.exe from the NT resource kit). As I recall it
filtered and moved already downloaded messages properly.
It might be relevant that the Office Assistant also does not
work correctly on virtual desktops. 

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