Can't download Pygame and Pgzero

[Lily Sararat]

 To whom it may concern,
I have trouble installing the Pygame and Pgzero on Window.  I based on the instruction on the "Computer Coding Python Games for Kids" by Carol Vorderman.  Nothing works.  
I tried Python 3.6.2 as describe in the book and the latest version 3.8.3 still encounter on the same problem.  I really need to get this sorted so my kid can spend his summer break mastering the coding.
Brgs,