Loading error message

[BobFtz at aol.com]

Hello
 
I have just downloaded and installed a copy of the 3.5.1 programme but when 
 I come to run the programme I get an error message that says that  
.....api-ms-win-crt-runtime-l 1-1-0.dll is missing.
 
I have un-installed and reinstalled the 3.5.1 programme a few time (as  
advised) but I still can't get the programme to run
 
Can you please help with some step by step advice on how to repair this  
problem.
 
Many thanks
 
Bob