On Thu, Oct 1, 2015 at 6:33 PM, alister <alister.nospam.ware at ntlworld.com> wrote: > The recommended phase is Stay calm > > Stay: ok dont change anything, whats next > Calm > ok I am calm that's alright then Yes, because that always works. Okay. Alright. I'm calm. *throws snowball* See? Now you made him mad! :) ChrisA