[Mailman-Users] debugging help - logs show mailman post executed but no mail

[Dave Stevens]

On Thu, 4 Oct 2018 19:16:24 -0700
Mark Sapiro <mark at msapiro.net> wrote:

> On 10/04/2018 05:03 PM, Dave Stevens wrote:
> > 
> > The list exists, the sender is subscribed and unmoderated the
> > destination email exists, the post operation seems to have worked
> > (where's the logfile???) but no mail delivered.
> > 
> > Where should I be looking?  
> 
> 
> In Mailman's logs. Particularly 'error', 'post', 'smtp' and
> 'smtp-failure'. Where they are depends on how Mailman was installed,
> possibly /usr/lib/mailman/logs/ or /var/lib/mailman/logs/ or
> /var/log/mailman/ or elsewhere depending on how Mailman was
> configured/packaged.
> 
> If there is no error or smtp failure and there are entries in the
> 'post' and 'smtp' logs, then the message was delivered to the
> outgoing MTA.
> 

files from /var/log/mailman:

error exists and has a few entries but none as recent as Oct 3 which is
the failure date. 

post has this content only:

Oct 01 17:13:04 2018 (2966) post to amsdirectors from
geek at uniserve.com, size=2919,
message-id=<20181001171248.33c61328 at user-Satellite-A100>, success

I can confirm that this was delivered, I received it.

smtp, dated Oct 1 and smtp.1, dated Oct 2, are zero bytes

no file smtp-failure

and from syslog.1 this excerpt at the relevant time:

Oct  3 18:02:11 web5 postfix/smtpd[23732]: connect from
apps-kam-2.gov.bc.ca[142.34.224.137] Oct  3 18:02:11 web5
postfix/smtpd[23732]: C21AE8ED2DF:
client=apps-kam-2.gov.bc.ca[142.34.224.137] Oct  3 18:02:11 web5
postfix/cleanup[4673]: C21AE8ED2DF:
message-id=<201810040102.w9412ABv006557 at apps-kam-2.gov.bc.ca> Oct  3
18:02:11 web5 postfix/qmgr[1546]: C21AE8ED2DF:
from=<DASALERT at gov.bc.ca>, size=1268, nrcpt=1 (queue active) Oct  3
18:02:12 web5 postfix/smtpd[23732]: disconnect from
apps-kam-2.gov.bc.ca[142.34.224.137] Oct  3 18:02:12 web5
postfix/local[4674]: C21AE8ED2DF:this point then deleted 
to=<kitimat-aqadvisories.ca at web5.bcenclave.ca>,
orig_to=<Kitimat at aqadvisories.ca>, relay=local, delay=0.92,
delays=0.2/0.01/0/0.71, dsn=2.0.0, status=sent (delivered to
command: /usr/lib/mailman/mail/mailman post kitimat) Oct  3 18:02:12
web5 postfix/qmgr[1546]: C21AE8ED2DF: removed

so to me this looks just like a normal delivery. I think it must be the
case that mailman handed off the delivery to postfix at this point then
deleted the message. But then why no actual delivery?

D





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