[Mailman-Users] How to track down someone mislabeling msgs as abuse?

[Russell Clemings]

I put %(user_address)s in the message footer; that doesn't seem to get
sanitized by the feedback loops.

It doesn't work for digests though, just regular messages.

I believe it also requires you to set OWNERS_CAN_ENABLE_PERSONALIZATION
on mm_cfg.py.

As to your suspect, since he says he's not seeing the messages, is it
possible he has an autofilter that's routing them directly to spam? I had a
user like that recently.



On Mon, Jun 25, 2018 at 11:39 AM, Richard Johnson <raj at mischievous.us>
wrote:

> I have a mailing list which has 51 members, all friends of mine.  We use
> it to communicate on things related to our history club.  About 1-2 times a
> month, I receive an automated message from AOL's abuse list, saying that
> someone has marked one of the messages as "abuse".  Unfortunately, there's
> no way to track down who this could be, since there are about 5 addresses
> on the list which are AOL addresses.  All I get is this:
>
> Feedback-Type: abuse
> User-Agent: AOL SComp
> Version: 0.1
> Received-Date: Mon, 25 Jun 2018 10:04:00 -0400 (EDT)
> Source-IP: 98.173.52.230
> Reported-Domain: mischievous.us
> Redacted-Address: redacted
> Redacted-Address: redacted@
>
> Along with also a copy of the original message.
>
> Using the "Received-Date" header, I can see that it looks as if the timing
> would point to one particular list member, but he says he's not doing
> anything like that.  (As a matter of fact, he has told me, on a few
> occasions, that he didn't even see the message in question at all!)
>
> I've read that some people have addressed this by inserting a unique
> string at the end of each person's message.  I don't see a way to do this
> with Mailman 2.1.22.  Would something like this be possible with more
> recent versions such as 2.1.27, or even the latest 3.x version?  Are there
> other ways to address this?  I don't want to reprimand the person, I just
> want to educate them to not mark list messages as abuse!
>
> Any help would be greatly appreciated!
>
> /raj
>
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-- 
===============================================
Russell Clemings
<russell at clemings.com>
===============================================