[Mailman-Users] lacking notifications when mails are held for moderation

[Matt Morgan]

On Mon, Feb 13, 2017 at 4:16 AM, Christina Endemann <c.endemann at fsc.org>
wrote:

> At least I don't have easy access to the logs, so I tested the
> listname-owner at ... address first, and in fact the mails could not be
> delivered.
> I got some "Diagnostic information for administrators" (Remote Server
> returned '550 5.1.1 RESOLVER.ADR.RecipNotFound; not found') and the advice
> to contact my helpdesk.  So, does this e-mail address not exist, and our
> ITs have to set up this e-mail address first?
>

That's what it sounds like, yes.

But forgive me--just to be clear, did you literally type "listname-owner"
or did you replace "listname" with the name of the list(s)?


-----Original Message-----

> From: Mailman-Users [mailto:mailman-users-bounces+c.endemann=
> fsc.org at python.org] On Behalf Of Mark Sapiro
> Sent: Montag, 13. Februar 2017 09:47
> To: mailman-users at python.org
> Subject: Re: [Mailman-Users] lacking notifications when mails are held for
> moderation
>
> On 02/13/2017 12:11 AM, Christina Endemann wrote:
> >
> > Is there something else I can do about this?
>
>
> If you have access to the logs on the Mailman server you should see the
> following:
>
> In Mailman's vette log there will be and entry of the form
>
> Timestamp (pid) listname post from user at example.com held,
> message-id=<...>: reason
>
> Note the timestamp
>
> in Mailman's smtp log within a few seconds after the vette log timestamp
> there will be 3 messages similar to:
>
> Timestamp (pid) <mailman.nn.tttttttttt.pppp.listname at example.com> smtp to
> listname for 1 recips, completed in ...
>
> The first of these is the held message notice to the poster assumind the
> lists respond_to_post_requests is Yes. Otherwise there will be only the
> next ones.
>
> The second is like the first except the nn in mailman.nn.tttttttttt will
> be the first nn +1. This is the admin notice sent to the listname-owner
> address. The third is like the second except it is the resend from
> listname-owner to the owner and moderator addresses and the '1 recips'
> will be the total number of owners and moderators.
>
> Then look in the system mail log at the time of these timestamps to see if
> these messages were delivered.
>
> Also, whether or not you have access to the logs, try sending an ordinary
> email to the listname-owner at ... address and see what happens.
> It should be delivered to you, but it might bounce which will be the
> problem.
>
> --
> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan
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