[Mailman-Users] Time needed to deliver list messages

[Brian Carpenter]

> Hi all
> 
> Our lists run on a cPanel installation of Mailman (cPanel version 60.0.25,
> Mailman version 2.1.23). Messages sent to the list take some long time to
be
> delivered to the subscribers - in the best case it is about 10 minutes,
but it
> can take up to over 40 minutes.
> 
> We asked our provider about it, and he tried to finetune some settings on
the
> server - so far without success. He said he also contacted cPanel support
and
> their response was "this is normal - there is nothing they can do about
it", he
> said.
> 
> My question to all who run Mailman on cPanel: Is it true? Are you also
> experiencing delivery delays?

Hi Christian,

We run a mailman hosting service and none of our clients have any issues in
delivery. I suggest the first issue that may be causing the delay is your
messages are being queued instead of being delivered right away. On a
cPanel/Exim server, a high server load can cause messages to be queued. Also
Exim comes with some pre-set settings that can cause a busy mailman list's
messages to be queued:

smtp_accept_queue_per_connection
queue_only_load

Once a message is queued, there will be a delay in delivery as a result. The
settings we have come up with due to our past experience in Mailman hosting
has served our clients (and us!) very well. 


Brian Carpenter
Owner

Providing Cloud Services and more for over 15 years.

T: 336.755.0685
E: brian at emwd.com
www.emwd.com