[Mailman-Users] Not able to access Mailman web interface

[Mark Sapiro]

On 6/29/16 9:12 AM, Jewel Brueggeman-Makda wrote:
> I am trying to setup a new instance of Mailman 2.1.22 on RedHat 7.2 using Apache 2.4. The plan is to move mailman from an old server to the new one. For the moment I am just trying to get it setup.
> 
> Apache's home page is fine but as soon as I try to go to webserver/mailman/listinfo I get the generic "Bug in Mailman" error page.
> There is nothing in the mailman logs to help me.
> 
> The httpd logs only point to a cgi error. One example of the lines in the logs are:
> [cgi:error] [pid 20032] [client 198.256.23.205.54:12345\ AH01215: \tHTTP_ACCEPT_ENCODING: gzip, deflate


AH01215 seems to be a generic cgi error code so that doesn't say much.

Were there more lines to this log message? Usually any cgi stderr output
is logged.


> Below is what I have in my httpd.comf file:
> <Directory "/var/www">
>     AllowOverride None
>      Require all granted
> </Directory>
> 
> <Directory "/var/www/html">
>     Options Indexes FollowSymLinks
>     AllowOverride None
>     Require all granted
> </Directory>
> 
> <Directory "/usr/local/mailman/cgi-bin/">
>     AllowOverride None
>     Options None
>     Require all granted
> </Directory>
> 
> Alias /pipermail/ /usr/local/mailman/archives/public/
> ScriptAlias /mailman/ /usr/local/mailman/cgi-bin/


That all looks OK and anyway, you are seeing the "We hit a bug" screen
and not just a 500 error, so the Mailman script is executing.


> I have ran bin/check_perms -f and things look good. I will show my permissions just in case I am missing something.
> drwxrwsr-x.  4 root mailman   33 Jun 28 14:45 archives
> drwxrwsr-x.  2 root mailman 4096 Jun 29 09:31 bin
> drwxrwsr-x.  2 root mailman 4096 Jun 29 09:30 cgi-bin

Are all the files cgi-bin/* at least -rwxrws--- and group mailman?
check_perms should complain if not, but ...


> drwxrwsr-x.  2 root mailman 4096 Jun 29 09:30 cron
> drwxrwsr-x.  2 root mailman  108 Jun 29 09:30 data
> drwxrwsr-x.  2 root mailman 4096 Jun 29 09:30 icons
> drwxrwsr-x.  3 root mailman   20 Jun 28 16:28 lists
> drwxrwsr-x.  2 root mailman   81 Jun 29 10:49 locks
> drwxrwsr-x.  2 root mailman   43 Jun 28 16:32 logs
> drwxrwsr-x.  2 root mailman   20 Jun 29 09:30 mail
> drwxrwsr-x. 11 root mailman 4096 Jun 29 09:30 Mailman
> drwxrwsr-x. 40 root mailman 4096 Jun 28 14:45 messages
> drwxrwsr-x.  2 root mailman    6 Jun 28 14:45 pythonlib
> drwxrwsr-x. 11 root mailman 4096 Jun 28 16:32 qfiles
> drwxrwsr-x.  2 root mailman 4096 Jun 29 09:30 scripts
> drwxrwsr-x.  2 root mailman    6 Jun 28 14:45 spam
> drwxrwsr-x. 41 root mailman 4096 Jun 28 14:45 templates
> drwxrwsr-x.  4 root mailman 4096 Jun 29 09:31 tests


This could be a SELinux issue. If it's enabled, try disabling it.

-- 
Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan