[Mailman-Users] Debugging mass invitations using web page interface...
The Mailing List Server Admin
List.Server.Admin at unh.edu
Fri Aug 26 20:24:54 EDT 2016
Dear Mailman Cognoscenti,
I'm helping one of my list owners send out 5K plus invitations to
students to subscribe to his mailing list. Our current configuration:
Mailman v2.1.20
RHEL v5.11
Semdmail v8.13.8
Apache v2.2.3
Since this was the first time doing this, I suggested breaking the
batch input into 3 groups, 50, 500, and the rest. The 50 went fine,
as did the 500, but the largest batch gave him a generic web server
error:
> Internal Server Error
>
> The server encountered an internal error or misconfiguration and was
> unable to complete your request.
>
> Please contact the server administrator, root at conundrum.unh.edu and
> inform them of the time the error occurred, and anything you might
> have done that may have caused the error.
>
> More information about this error may be available in the server
> error log.
I looked at the logs and I couldn't find anything that hinted at what
went wrong. So I asked the owner to send me the last back and I'd
give it a try. I wrote a script that removed folks already subscribed
to his list and split the remaining subscribers up into 6 files with a
thousand records each. I just tried uploading the 1st batch of 1K,
with the following options:
Subscribe these users now... (*) Invite
Send welcome message... (*) No
Send notifications... (*) No
And entered a 7 line paragraph explaining the invitation.
I ended up having the same error happen. Looking at the Mailman logs,
I can't see any difference before or after my submission. In the
HTTPD logs, I see:
>> [Fri Aug 26 19:59:23 2016] [warn] [client 132.177.215.132] Timeout
>> waiting for output from CGI script
>> /usr/local/mailman/cgi-bin/admin, referer:
>> https://lists.unh.edu/mailman/admin/campus.connection/members/add
>> [Fri Aug 26 19:59:23 2016] [error] [client 132.177.215.132]
>> Premature end of script headers: admin, referer:
>> https://lists.unh.edu/mailman/admin/campus.connection/members/add
So is there an inherent limit to the number of invites that can be
submitted via the web form?
As a work around, how would I do large invites on behalf of the owner
from the command line, including the 'extra text' that is allowed via
the web interface?
--
Cordially,
the UNH Mailing List Server Admins
Bill Costa, senior admin
(603) 862-3056
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