[Mailman-Users] Admin Approval Emails Not Sent

DT dmofot at gmail.com
Fri Sep 11 03:01:21 CEST 2015


Ok, so maybe this has to do with the setup.  The list is for a club who has
shared hosting for web and email at HostRocket for wort.org.  The list was
always hosted somewhere else.  They were having some other issues and I
migrated the list to my server, davidtodd.info.

All the wort.org emails (even the list ones) are on the HostRocket server
and they forward to the same address with a davidtodd.info domain.  So
wort-owner at wort.org is at HostRocket and forwards to
wort-owner at davidtodd.info where the list is actually hosted.  When users
post to the list, they send to wort at wort.org, which forwards to
wort at davidtodd.info...and on and on.

Users have no issues posting to the list and sending an email to
wort-owner at wort.org (which forwards) works.  An email to wort-admin at wort.org
successfully results in a bounce.

On Thu, Sep 10, 2015 at 8:06 PM, Mark Sapiro <mark at msapiro.net> wrote:

> On 09/10/2015 08:17 AM, DT wrote:
> >
> > Test emails to -owner work internally from postfix and when sent
> externally
> > from gmail.
>
>
> OK.
>
>
> > Here's a link to all the log file snippets from the time of the subscribe
> > request:
> > https://gist.github.com/dmofot/c367151ba262f476c2c6
> >
> > Any ideas where to start troubleshooting this issue?
>
>
> There are things missing, perhaps because they didn't happen or because
> you didn't include them. Here's what I see and what I expect.
>
>
> Your smtp log:
> Sep 09 14:41:45 2015 (7788) <mailman.0.1441824103.9593.wort at wort.org>
> smtp to wort for 1 recips, completed in 0.052 seconds
>
> This is the notice being sent to wort-owner. There should be a
> subsequent entry with the same message-id for 'n' recips where n is the
> total number of owners and moderators. That is the delivery of the
> message from wort-owner to the owners and moderators.
>
> log :: mail.log
>
> ...
> Sep  9 14:41:45 davidtodd postfix/pickup[9566]: 79FF9C0727: uid=1001
> from=<wort-bounces at wort.org>
> Sep  9 14:41:45 davidtodd postfix/cleanup[9597]: 79FF9C0727:
> message-id=<mailman.0.1441824103.9593.wort at wort.org>
> Sep  9 14:41:45 davidtodd opendkim[1226]: 79FF9C0727: no signing table
> match for 'wort-owner at wort.org'
> Sep  9 14:41:45 davidtodd opendkim[1226]: 79FF9C0727: no signature data
> Sep  9 14:41:45 davidtodd postfix/qmgr[8528]: 79FF9C0727:
> from=<wort-bounces at wort.org>, size=1492, nrcpt=1 (queue active)
> Sep  9 14:41:51 davidtodd postfix/smtp[9602]: 79FF9C0727:
> to=<wort-owner at wort.org>,
> relay=mailroom5.hostrocket.com[66.147.229.200]:25, delay=6.2,
> delays=0.02/0.01/5.4/0.73, dsn=2.0.0, status=sent (250 OK
> id=1ZZkJb-0003U2-Lm)
> Sep  9 14:41:51 davidtodd postfix/qmgr[8528]: 79FF9C0727: removed
>
>
> The above is the delivery of the message to wort-owner. It should be
> delivered to a pipe "|/var/lib/mailman/mail/mailman wort owner" to get
> to mailman, not relayed to mailroom5.hostrocket.com. This may explain
> the issue, but then how does mail simply sent to wort-owner work?
>
>
> log :: error
>
>
> You apparently have enabled smtplib debugging as in the FAQ at
> <http://wiki.list.org/x/4030716>, but this tells us nothing new that we
> don't already see in the smtp and mail.log logs.
>
>
> log :: syslog
>
> And likewise syslog
>
> Bottom line - If you are showing everything, the notice to wort-owner is
> being relayed to mailroom5.hostrocket.com and never gets to Mailman for
> delivery to the actual owner and moderator addresses.
>
> --
> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan
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