[Mailman-Users] Permissions error

[Mark Sapiro]

On 07/03/2015 07:01 AM, Mark Sapiro wrote:
> On 07/03/2015 03:17 AM, Steve Matzura wrote:
>>
>> This sequence occurs every fifteen minutes:
>>
>> Jul 03 09:57:21 2015 (1308) All recipients refused:
>> {'kelly@{mydomain.com}': (450, '4.1.1 <kelly@{mydomain.com}>:
>> Recipient address rejected: User unknown in virtual mailbox table')},
>> msgid: <mailman.53.1435726803.13146.mailman@{mydomain.com}>
>> Jul 03 09:57:21 2015 (1308) delivery to kelly@{mydomain.com} failed
>> with code 450: 4.1.1 <kelly@{mydomain.com}>: Recipient address
>> rejected: User unknown in virtual mailbox table
>> Jul 03 09:57:25 2015 (1308) All recipients refused:
>> {'lynn@{mydomain.com}': (450, '4.1.1 <lynn@{mydomain.com}>: Recipient
>> address rejected: User unknown in virtual mailbox table')}, msgid:
>> <mailman.98.1435726804.13146.mailman@{mydomain.com}>
>> Jul 03 09:57:25 2015 (1308) delivery to lynn@{mydomain.com} failed
>> with code 450: 4.1.1 <lynn@{mydomain.com}>: Recipient address
>> rejected: User unknown in virtual mailbox table
> 
> 
> Mailman is trying to send some notices to 'kelly' and 'lynn' and Postfix
> is not accepting them with a 450 status. Since it is a 4xx retryable
> status, Mailman keeps retrying every 15 minutes. Mailman will eventually
> give up and return bounces after 5 days (default DELIVERY_RETRY_PERIOD).
> 
> In order to help you proceed, I'd like to see the output from
> 'postconf -n' and the postfix log message from one of the above rejects.


Note that the above messages are not really Mailman related. They don't
indicate that Postfix can't deliver to Mailman, although that may also
be true. They indicate that Postfix cannot deliver to 'lynn' or 'kelly'.
If these should be valid, deliverable addresses, there is a Postfix
configuration issue. If they are in fact invalid, you can check your
main.cf settings for things like 'soft_bounce' and
'unknown_virtual_mailbox_reject_code'. You may want 'soft_bounce = no'
and unknown_virtual_mailbox_reject_code = 550.

Also, to get rid of these retries before they expire, you can remove the
four $prefix/qfiles/retry/*.pck files. You can also do

$prefix/bin/show_qfiles $prefix/qfiles/retry/*.pck

to see what the messages are.

-- 
Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan