[Mailman-Users] Dealing with rate limiting from Roadrunner/Time Warner
Conrad G T Yoder
cgtyoder at alum.mit.edu
Thu May 15 15:46:36 CEST 2014
On May 15, 2014, at 12:21 AM, Stephen J. Turnbull <stephen at xemacs.org> wrote:
> Conrad G T Yoder writes:
>
>> Has anyone had to deal with bounces due to rate limiting from
>> Roadrunner/Time Warner?
>
> Are these true bounces (ie, permanent delivery failures) or just the
> temporary failures due to rate limiting, causing delays of many hours
> or days in delivery?
It is a true bounce - mail is being rejected. The error message is phrased as a "temporary failure," but the message is bounced at the SMTP transaction. “At some point,” they stop bouncing. RR won’t say when that happens.
<user at roadrunner.com>: delivery temporarily suspended: host
cdptpa-pub-iedge-vip.email.rr.com[107.14.166.70] refused to talk to me: 421
4.7.1 - Connection refused - <66.33.216.56> - Too many concurrent
connections ( <2> ) from source IP
>> http://postmaster.rr.com/spam#ratelimit
>>
>> If so, what did you do to resolve the problem? (That is, if things
>> “got resolved.”)
>
> Haven't had a problem (RR is on the list of "if you don't like losing
> mail, don't do that" mailboxes for my lists).
>
>> My hosting provider, DreamHost, continues to assert this is my
>> problem and not theirs.
>
> This may be partly true, if you are falling afoul of the "too many
> recipients per message" limit. In that case, if the option is
> available, then you should set personalization on for lists will more
> than a very few RR subscribers. If not, see "full of" below.
I will probably turn that on soon - it is available to me.
> Does NightmareHost offer you any advice? Or are they just saying "if
> you don't like our service, find another one?" I think "find another
> one" is a great idea, personally.
On this instance, they haven’t been very helpful. For the most part, though, they have been decent. The largest of my lists that I admin has over 7600 subscribers, with about 15 emails going out daily - that’s about 115K total emails a day, and for the price I am paying DH, I haven’t found anywhere near a better deal. So I accept these (occasional) issues along with the deal I’m getting.
-Conrad
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