[Mailman-Users] Erratic mail delivery times

Peter Shute pshute at nuw.org.au
Mon Jul 21 00:49:22 CEST 2014


That dreamhost page says there's an smtp limit of 100 recipients an hour, which would be unworkable for 1000 plus members, but also mentions "announce lists", which don't have limits. The announce lists page says these are different from "discussion lists", but the discussion lists page doesn't mention limits.

I assume when you mention not keeping mailman up to date, you're referring to our current provider, not dreamhost?

Peter Shute

> -----Original Message-----
> From: Brian Carpenter [mailto:brian at emwd.com] 
> Sent: Monday, 21 July 2014 7:50 AM
> To: Peter Shute; 'Dave Nathanson'
> Cc: mailman-users at python.org
> Subject: RE: [Mailman-Users] Erratic mail delivery times
> 
> Dreamhost also throttles their SMTP servers:
> 
> http://wiki.dreamhost.com/SMTP_quota
> 
> By not keeping their Mailman installation up to date is also 
> VERY problematic since certain ISPs' DMARC policies impacts 
> mailing lists everywhere. If you were serious about your 
> mailing list(s), I would not use them. Using us on the other 
> hand makes a lot of sense. :^)
> 
> http://www.mailmanhost.com
> 
> Brian Carpenter
> EMWD.com
> 
> Providing Cloud Services and more for over 15 years.
> 
> T: 336.755.0685
> E: brian at emwd.com
> www.emwd.com
> 
> > No, it's all hosted via cpanel. Does this mail per hour 
> limit seem odd
> with that
> > sort of setup?
> > 
> > Does dreamhost keep their mailman up to date? We're still 
> on 2.1.15, 
> > and when I asked about upgrading, they wouldn't commit to any date, 
> > only that
> it
> > would be more likely to be months than a month.
> > 
> > Peter Shute
> > 
> > Sent from my iPad
> > 
> > > On 21 Jul 2014, at 1:35 am, "Dave Nathanson" 
> > > <dave.lists at nathanson.org>
> > wrote:
> > >
> > > I'm surprised that any web/email host would apply a rule intended 
> > > for a
> > personal email account to a listserve. I'm guessing that you are 
> > running MailMan on your own computer, then using mail 
> server provided 
> > by your email hosting company to send the messages. So to the email 
> > host, you do look like a very busy personal account.
> > >
> > > As I see it, your options include:
> > >
> > > * Discuss this limitation with your email host & see if they will 
> > > waive
> the
> > message sending cap for your listserv.
> > > * Use a mailman installation hosted by your email hosting 
> company, 
> > > which
> > is not subject to a message sending cap.
> > > * Changing email hosts & using a mailman installation 
> hosted by your
> email
> > hosting company, which is not subject to a message sending cap.
> > >
> > > No need to change registrars. NameCheap is a good 
> registrar, better 
> > > than
> > many. I haven't used their web/email hosting.
> > >
> > > My email lists are all running on Mailman provided by my 
> email host. 
> > > You
> > don't even need to install it, just choose a dedicated 
> subdomain for 
> > it to
> run
> > on. They do NOT limit message flow from Mailman, although they do 
> > limit the number of messages per hour sent from a personal mail 
> > account. No web/email host is perfect, but I'm pretty happy with 
> > DreamHost. Especially for about $100 a year for more 
> services than I 
> > can possibly use. (And I'm giving it a good go!).
> > >
> > > Here is a Dreamhost Coupon code & link that will give you $10 off 
> > > now,
> plus
> > 1 free LIFETIME domain registration. So that's a savings of 
> about $11 
> > a
> year
> > for life. MACMEDIXFREEDOM  What else is included? Tons! 
> Check it out.
> > > http://www.dreamhost.com/r.cgi?250640/hosting.html
> > >
> > > Best,
> > > Dave Nathanson
> > > Mac Medix
> > >
> > >> On Jul 20, 2014, at 4:38 AM, Russell Woodford 
> > >> <rdwoodford at gmail.com>
> > wrote:
> > >>
> > >> Hi Peter, Mark and all
> > >>
> > >> I think I may have the solution now (Peter is one of our list
> moderators).
> > >> My web host is now telling me that there is a 200 emails 
> per hour 
> > >> limit
> for
> > >> my hosting plan. We have 1140 subscribers. That means we 
> blow the 
> > >> limit
> > out
> > >> of the water EVERY time someone posts!
> > >>
> > >> I'm not sure why they have taken so long to tell me 
> this, as we've 
> > >> been running on this host for over 7 months, but it seems they 
> > >> throttle the outgoing mail volume, so it can take a 
> while for all 
> > >> those recipients
> to
> > >> get each message. I suppose it depends on overall server 
> activity - 
> > >> if nothing else is happening, then maybe a new message does get 
> > >> straight
> > to
> > >> 1140 recipients.
> > >>
> > >> Looks like we will need to shift to a new listserver and 
> maybe even 
> > >> a
> new
> > >> webhost - and maybe even a new domain registrar (I've had all my 
> > >> eggs
> in
> > >> the Namecheap basket for some years now).  Somehow I 
> don't think I 
> > >> am
> > going
> > >> to get away with this volume of mail for the $50 a year I'm 
> > >> currently paying :-(
> > >>
> > >> Russell Woodford
> > >> Geelong, Australia
> > >> birding-aus.org
> > >>
> > >>
> > >>> On 18 July 2014 11:20, Mark Sapiro <mark at msapiro.net> wrote:
> > >>>
> > >>>> On 07/17/2014 05:01 PM, Peter Shute wrote:
> > >>>>
> > >>>> I've now enabled protocol logging on our Exchange 
> server, a new 
> > >>>> world
> > >>> for me. I can see several possibly relevant events in 
> yesterday's 
> > >>> logs
> that
> > >>> look like this:
> > >>>> 2014-07-17T07:02:03.914Z,NUWVICMS2\Default
> > NUWVICMS2,08D145520008BC68,24,
> > >>> 192.168.0.36:25,192.64.112.70:38732,>,550 5.7.1 
> Requested action 
> > >>> not
> > >>> taken: message refused,
> > >>>
> > >>>
> > >>> This is a 550 (extended 5.7.,1) status which is a 
> permanent failure.
> > >>> This is a bounce and will (should) not be retried by the sending
> server.
> > >>>
> > >>> I doubt that this specific log message has anything to do with 
> > >>> your delayed messages.
> > >>>
> > >>>
> > >>>> But if the antispam software is refusing the messages, how do 
> > >>>> they
> > >>> eventually get through?
> > >>>
> > >>>
> > >>> Exactly.
> > >>>
> > >>> You could look at the logs on the 192.64.112.70 sending 
> server to 
> > >>> see what that server did with this message after it was 
> bounced by 
> > >>> the exchange server.
> > >>>
> > >>> If the Mailman server is sending directly to the 
> exchange server 
> > >>> and that is where the delays are occurring, you need to look at 
> > >>> the MTA
> logs
> > >>> of the Mailman server and see what's there relevant to sending
> failures
> > >>> and resends.
> > >>>
> > >>> But, this thread no longer has anything to do with Mailman. 
> > >>> Perhaps
> you
> > >>> could find another list/forum to discuss this that 
> might be able 
> > >>> to provide more expertise in this area.
> > >>>
> > >>> --
> > >> ------------------------------------------------------
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