[Mailman-Users] 2.1.15 cPanel issue

[Malcolm Austen]

On Thu, 31 Oct 2013 20:05:09 -0000, Mark Sapiro <mark at msapiro.net> wrote:

> On 10/31/2013 12:37 PM, Malcolm Austen wrote:
>>
>> I seem not to have file level access to the mailman hierarchy, so I
>> guess I need advice as to what permissions I need to ask them to
>> manually set on which files or folders. I'd like to make my request
>> specific enough to avoid having the lists reset and the archives and/or
>> membership lists discarded.
>
> You need to ask the host to run Mailman's bin/check_perms (probably
> /usr/local/cpanel/3rdparty/mailman/bin/check_perms) as root with the
> '-f' option. That should fix most permission problems.
>
> They also should look at Mailman's error log (probably
> /usr/local/cpanel/3rdparty/mailman/logs/error) and see what the actual
> problems are because other fixes may be needed.
>
> If they need help, they should come here directly rather than using you
> as an intermediary.

Many thanks Mark. I've no wish to act an intermediary if they are unsure  
as to what to do, but I do want the report to look like I have some idea  
of what the problem is :-)

I hope I'll only bring this back to the list to report a satisfactory  
resolution ...

Thanks again, Malcolm.

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