[Mailman-Users] lists lost labels (and footers) after moving mailman to a new server

[Lluis Montoliu]

Thanks Mark, yes I am referring to subject_prefix (and footers) and I am using only the web interface. 

Good suggestion about mailman pointing to a different config file, but that would be strange since everything worked before (regarding labels and footers) in the old server.  

Will transmit your suggestions to our hosting.

Thanks again

Lluia

--
Lluis Montoliu, PhD
Research Scientist CSIC
Centro Nacional de Biotecnologia (CNB)
Darwin 3, 28049 Madrid - Spain
Tel. +34 915854844
email: montoliu at cnb.csic.es
web: http://www.cnb.csic.es/~montoliu

El 08/07/2013, a las 10:12 PM, Mark Sapiro <mark at msapiro.net> escribió:

> On 07/08/2013 12:12 PM, Lluis Montoliu wrote:
>> 
>> Once moving has been completed we can see the lists have been actually
>> moved, apparently correctly, configuration parameters remain the same as
>> they were before, but, curiously enough, the messages are distributed
>> without the usual label and without the footer, even though both label
>> and footer are well defined in the configuration page and were working
>> nicely in the old server configuration.
> 
> 
> I assume by 'label' you mean subject_prefix.
> 
> 
>> According to the hosting provider they transferred everything to the new
>> server, including all parameters of the list. They have been
>> investigating the cause of these missing labels and footers but so far
>> could not find any obvious cause.
>> 
>> Things that I have tried so far:
>> 
>> 1) Deleting the label, saving parameters, re-installing the label,
>> saving parameters. Doesn't work, messages continue to be posted without
>> label.
> 
> 
> I would not expect this to change anything. Presumably you are changing
> these things via the web admin interface. Is this using the same
> configuration file (lists/LISTNAME/config.pck) as the running Mailman?
> I.e. is the web server pointing at a different file, maybe a backup made
> during migration or even the old server?
> 
> 
>> 2) I created a new list in the new server, created a label for it, and,
>> in this case, messages are posted with label in this newly created list
>> in the new server location
> 
> 
> So Mailman is properly processing it. Thus, if it exists in the web
> interface, it should be processed unless the web server and the Mailman
> qrunners are using different copies of the list's config.pck.
> 
> 
>> Thanks for help and suggestions.
> 
> 
> If the hosting provider can't solve this, ask them to join this list and
> contact us directly.
> 
> -- 
> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan
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