[Mailman-Users] Please don't make me go to FAQ or lsit serv!!!

[Brian Carpenter]

> Subject: [Mailman-Users] Please don't make me go to FAQ or lsit serv!!!
> 
> I hope someone can work with me directly, thank you.
> 
> I need to set a control so no one can reply to an entire list.  My
> lists are
> served by Bluehost, but they tell me I have to deal with Mailman
> because you
> handle my basic mailing lists.
> 
> Yesterday I sent out an email to one of my lists, and someone replied,
> thinking it would just go to me, but it went to the whole group.  The
> whole
> group then got embroiled in replies, comments, more replies, etc.  All
> of
> this paralyzed my email, and I wasn't able to tell them to just stop.
> There
> are 622 on the list and when I tried to write to even one person, I
> rec'd an
> error message that I had exceeded the 750 per hour.  Now a certain
> amount of
> them want to be unsubscribed, which is fine, but I need to make sure
> this
> doesn't happen again.
> 
> Please advise.
> 
> Thank you.
> 
> Gail
> 
>

Hi Gail: 

I assume your list is supposed to be an announcement only/newsletter list
and not a discussion list. When something like that happens the first thing
you want to do is set Emergency Moderation to on. Then you need to see all
of your members' moderation bit to on on the membership management page.
Finally you will want to go to privacy options -- sender filters, and make
sure you have the following options set:

By default, should new list member postings be moderated? Yes
Action to take when a moderated member posts to the list. Hold or if it is
not a discussion list then to reject or discard. I prefer discard.

The error message you received about the 750 per hour is from your wonderful
host, Bluehost. They throttle their mailservers (limit the amount of mail
their users can send per hour) which makes any active mailman list
problematic and refuses to give even basic support for the software that
they include with their hosting services.

If Bluehost's policies and support becomes too problematic then check out
our mailman service at http://mailmanhost.com. Please keep in mind that this
was not the fault of Mailman but of your host and the way you had your list
configured.

Brian
Mailmanhost.com
EMWD.com