[Mailman-Users] bug when subscribing via web

Maulwurf maulwurf at esel.at
Mon Sep 10 23:01:04 CEST 2007 

hi,

when users try to subscribe via the list-info-page
http://listen.esel.at/mailman/listinfo/liste

they get:
"Bug in Mailman version 2.1.9. We're sorry, we hit a bug! (...)"

The error only occurs when the "subscribe policy" is set to "confirm".
as a workaround i have now changed it to "confirm and approve"
(which i absolutely don´t want - it is an open list!)

unfortunately i do not know what i could do to re-open subscription to 
the list (i am pretty new to adminstrating the server myself - i read an 
searched the FAQ, this list´s archives and tried googeling the error,... 
to no avail)

below i pasted the last entries i found in mailman/logs/error
and i assume it is concerning the problems with subscriptions...

can any of you point me in a direction what to do, please?
thank you very much!

maulwurf




Sep 10 22:08:28 2007 (25770) SHUNTING: 
1189454907.852814+277712357e7c1be6faec2f3da3c5d5948b5e1fcd
Sep 10 22:12:27 2007 admin(26476): 
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
admin(26476): [----- Mailman Version: 2.1.9 -----]
admin(26476): [----- Traceback ------]
admin(26476): Traceback (most recent call last):
admin(26476):   File "/var/lib/mailman/scripts/driver", line 110, in 
run_main
admin(26476):     main()
admin(26476):   File "/usr/lib/mailman/Mailman/Cgi/subscribe.py", line 
96, in main
admin(26476):     process_form(mlist, doc, cgidata, language)
admin(26476):   File "/usr/lib/mailman/Mailman/Cgi/subscribe.py", line 
176, in process_form
admin(26476):     mlist.AddMember(userdesc, remote)
admin(26476):   File "/usr/lib/mailman/Mailman/MailList.py", line 874, 
in AddMember
admin(26476):     cookie = self.pend_new(Pending.SUBSCRIPTION, userdesc)
admin(26476):   File "/usr/lib/mailman/Mailman/Pending.py", line 65, in 
pend_new
admin(26476):     db = self.__load()
admin(26476):   File "/usr/lib/mailman/Mailman/Pending.py", line 95, in 
__load
admin(26476):     return cPickle.load(fp)
admin(26476): EOFError
admin(26476): [----- Python Information -----]
admin(26476): sys.version     =   2.4.4c1 (#2, Oct 11 2006, 21:51:02)
[GCC 4.1.2 20060928 (prerelease) (Ubuntu 4.1.1-13ubuntu5)]
admin(26476): sys.executable  =   /usr/bin/python
admin(26476): sys.prefix      =   /usr
admin(26476): sys.exec_prefix =   /usr
admin(26476): sys.path        =   /usr
admin(26476): sys.platform    =   linux2
admin(26476): [----- Environment Variables -----]
admin(26476):   HTTP_COOKIE: 
esel-mehl+admin=280200000069545ce546732800000063316532626635363365623630643337336664333638346264366163663330373134396139363036; 
barbarakraus+admin=2802000000699f6ce5467328000000
admin(26476):   SERVER_SOFTWARE: Apache/2.0.55 (Ubuntu) PHP/4.4.2-1.1 
mod_ssl/2.0.55 OpenSSL/0.9.8b
admin(26476):   SCRIPT_NAME: /mailman/subscribe
admin(26476):   SERVER_SIGNATURE: <address>Apache/2.0.55 (Ubuntu) 
PHP/4.4.2-1.1 mod_ssl/2.0.55 OpenSSL/0.9.8b Server at listen.esel.at 
Port 80</address>
admin(26476):
admin(26476):   REQUEST_METHOD: POST
admin(26476):   HTTP_KEEP_ALIVE: 300
admin(26476):   SERVER_PROTOCOL: HTTP/1.1
admin(26476):   QUERY_STRING:
admin(26476):   CONTENT_LENGTH: 114
admin(26476):   HTTP_ACCEPT_CHARSET: ISO-8859-1,utf-8;q=0.7,*;q=0.7
admin(26476):   HTTP_USER_AGENT: Mozilla/5.0 (Windows; U; Windows NT 
6.0; de; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
admin(26476):   HTTP_CONNECTION: keep-alive
admin(26476):   HTTP_REFERER: http://listen.esel.at/mailman/listinfo/liste
admin(26476):   SERVER_NAME: listen.esel.at
admin(26476):   REMOTE_ADDR: 80.108.74.152
admin(26476):   PATH_TRANSLATED: /usr/lib/cgi-bin/mailman/listinfoliste
admin(26476):   SERVER_PORT: 80
admin(26476):   SERVER_ADDR: 195.177.250.190
admin(26476):   DOCUMENT_ROOT: /var/www
admin(26476):   PYTHONPATH: /var/lib/mailman
admin(26476):   SCRIPT_FILENAME: /usr/lib/cgi-bin/mailman/subscribe
admin(26476):   SERVER_ADMIN: esel at esel.at
admin(26476):   HTTP_HOST: listen.esel.at
admin(26476):   REQUEST_URI: /mailman/subscribe/liste
admin(26476):   HTTP_ACCEPT: 
application/x-shockwave-flash,text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5
admin(26476):   GATEWAY_INTERFACE: CGI/1.1
admin(26476):   REMOTE_PORT: 31324
admin(26476):   HTTP_ACCEPT_LANGUAGE: de-de,de;q=0.8,en-us;q=0.5,en;q=0.3
admin(26476):   CONTENT_TYPE: application/x-www-form-urlencoded
admin(26476):   HTTP_ACCEPT_ENCODING: gzip,deflate
admin(26476):   PATH_INFO: /liste


Sep 10 22:14:31 2007 (25770) SHUNTING: 
1189455271.1651361+de373724ed67796268be1b225f00d9bc66e37145
Sep 10 22:20:04 2007 (25770) Uncaught runner exception:
Sep 10 22:20:04 2007 (25770) Traceback (most recent call last):
   File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 112, in _oneloop
     self._onefile(msg, msgdata)
   File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 170, in _onefile
     keepqueued = self._dispose(mlist, msg, msgdata)
   File "/usr/lib/mailman/Mailman/Queue/IncomingRunner.py", line 130, in 
_dispose
     more = self._dopipeline(mlist, msg, msgdata, pipeline)
   File "/usr/lib/mailman/Mailman/Queue/IncomingRunner.py", line 153, in 
_dopipeline
     sys.modules[modname].process(mlist, msg, msgdata)
   File "/usr/lib/mailman/Mailman/Handlers/Moderate.py", line 109, in 
process
     Hold.hold_for_approval(mlist, msg, msgdata, Hold.NonMemberPost)
   File "/usr/lib/mailman/Mailman/Handlers/Hold.py", line 224, in 
hold_for_approval
     id = mlist.HoldMessage(msg, reason, msgdata)
   File "/usr/lib/mailman/Mailman/ListAdmin.py", line 189, in HoldMessage
     self.__opendb()
   File "/usr/lib/mailman/Mailman/ListAdmin.py", line 86, in __opendb
     self.__db = cPickle.load(fp)
MemoryError

Sep 10 22:20:04 2007 (25770) SHUNTING: 
1189455603.670738+77fd9aa5b0d71bcaa3542509522b5c46e5f3aaf2
Sep 10 22:20:53 2007 (25770) Uncaught runner exception:
Sep 10 22:20:53 2007 (25770) Traceback (most recent call last):
   File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 112, in _oneloop
     self._onefile(msg, msgdata)
   File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 170, in _onefile
     keepqueued = self._dispose(mlist, msg, msgdata)
   File "/usr/lib/mailman/Mailman/Queue/IncomingRunner.py", line 130, in 
_dispose
     more = self._dopipeline(mlist, msg, msgdata, pipeline)
   File "/usr/lib/mailman/Mailman/Queue/IncomingRunner.py", line 153, in 
_dopipeline
     sys.modules[modname].process(mlist, msg, msgdata)
   File "/usr/lib/mailman/Mailman/Handlers/Moderate.py", line 109, in 
process
     Hold.hold_for_approval(mlist, msg, msgdata, Hold.NonMemberPost)
   File "/usr/lib/mailman/Mailman/Handlers/Hold.py", line 224, in 
hold_for_approval
     id = mlist.HoldMessage(msg, reason, msgdata)
   File "/usr/lib/mailman/Mailman/ListAdmin.py", line 189, in HoldMessage
     self.__opendb()
   File "/usr/lib/mailman/Mailman/ListAdmin.py", line 86, in __opendb
     self.__db = cPickle.load(fp)
MemoryError

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