[Mailman-Users] Urgent newbie help - "Hit a bug" page

dhottinger at harrisonburg.k12.va.us dhottinger at harrisonburg.k12.va.us
Sat Mar 3 04:04:04 CET 2007 

Quoting John Fleming <john at wa9als.com>:

>
> ----- Original Message -----
> From: "Mark Sapiro" <msapiro at value.net>
> To: "John Fleming" <john at wa9als.com>; <mailman-users at python.org>
> Sent: Friday, March 02, 2007 11:15 AM
> Subject: Re: [Mailman-Users] Urgent newbie help - "Hit a bug" page
>
>
>> John Fleming wrote:
>>
>>> Never seen this before - When visiting mailman listinfo web page, I get:
>>>
>>> Bug in Mailman version 2.1.5
>>> We're sorry, we hit a bug!
>>> Please inform the webmaster for this site of this problem. Printing of
>>> traceback and other system information has been explicitly inhibited, but
>>> the webmaster can find this information in the Mailman error logs.
>>>
>>> - and my lists aren't working.  Restarting qrunner or rebooting (!) don't
>>> help.  Anything stand out to you in the error log below?  pid file
>>> missing??
>>> How would that happen?  Any help for this newbie would be greatly
>>> appreciated!  Thanks - John
>>
>>
>> It appears that the config.pck file for at least one list is corrupt.
>>
>> Try running
>>
>> bin/dumpdb lists/<listname>/config.pck
>>
>> for all your lists. If you find one that looks like things are missing,
>> try
>>
>> bin/dumpdb -p lists/<listname>/config.pck.last
>>
>> for that list. If the config.pck.last looks OK (it probably won't), you
>> can do
>>
>> cp lists/<listname>/config.pck.last lists/<listname>/config.pck
>>
>> for that list. Otherwise, I hope you have a recent backup.
>
> The .pck files are OK.  My lists are working again after -another- qrunner
> restart and nothing else changed.  However, there's still a problem.  I can
> view any individual list's information via the usual web pages
> (www.domain.name/mailman/listinfo/<listname>), but I get the "We hit a bug"
> page when I try to view the lists -overview- page for any of my domains.
> Here's the error log entry for when I try. Does anyone see what's wrong?
> This used to work, and  I haven't changed anything in my configuration.
> (Mailman 2.1.5 Debian Stable) Thanks - John
>
> Mar 02 21:35:33 2007 admin(18864):
> @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
> admin(18864): [----- Mailman Version: 2.1.5 -----]
> admin(18864): [----- Traceback ------]
> admin(18864): Traceback (most recent call last):
> admin(18864):   File "/var/lib/mailman/scripts/driver", line 110, in
> run_main
> admin(18864):     main()
> admin(18864):   File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 42, in
> main
> admin(18864):     listinfo_overview()
> admin(18864):   File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 88, in
> listinfo_overview
> admin(18864):     if mlist.advertised:
> admin(18864):   File "/var/lib/mailman/Mailman/MailList.py", line 144, in
> __getattr__
> admin(18864):     raise AttributeError, name
> admin(18864): AttributeError: advertised
> admin(18864): [----- Python Information -----]
> admin(18864): sys.version     =   2.3.5 (#2, Oct 16 2006, 19:19:48)
> [GCC 3.3.5 (Debian 1:3.3.5-13)]
> admin(18864): sys.executable  =   /usr/bin/python
> admin(18864): sys.prefix      =   /usr
> admin(18864): sys.exec_prefix =   /usr
> admin(18864): sys.path        =   /usr
> admin(18864): sys.platform    =   linux2
> admin(18864): [----- Environment Variables -----]
> admin(18864):  SERVER_SOFTWARE: Apache/1.3.33 (Debian GNU/Linux)
> PHP/4.3.10-18 mod_ssl/2.8.22 OpenSSL/0.9.7e
> admin(18864):  SCRIPT_NAME: /mailman/listinfo
> admin(18864):  SERVER_SIGNATURE: <ADDRESS>Apache/1.3.33 Server at wa9als.com
> Port 443</ADDRESS>
> admin(18864):
> admin(18864):  REQUEST_METHOD: GET
> admin(18864):  SERVER_PROTOCOL: HTTP/1.1
> admin(18864):  QUERY_STRING:
> admin(18864):  HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 6.0; Windows
> NT 5.1; SV1)
> admin(18864):  HTTP_CONNECTION: Keep-Alive
> admin(18864):  SERVER_NAME: wa9als.com
> admin(18864):  REMOTE_ADDR: 64.105.150.50
> admin(18864):  SERVER_PORT: 443
> admin(18864):  SERVER_ADDR: 64.105.150.51
> admin(18864):  DOCUMENT_ROOT: /home/wa9als/www/
> admin(18864):  PYTHONPATH: /var/lib/mailman
> admin(18864):  SCRIPT_FILENAME: /var/lib/mailman/cgi-bin//listinfo
> admin(18864):  SERVER_ADMIN: john at wa9als.com
> admin(18864):  HTTP_HOST: wa9als.com
> admin(18864):  HTTPS: on
> admin(18864):  REQUEST_URI: /mailman/listinfo
> admin(18864):  HTTP_ACCEPT: */*
> admin(18864):  nokeepalive: 1
> admin(18864):  GATEWAY_INTERFACE: CGI/1.1
> admin(18864):  REMOTE_PORT: 33765
> admin(18864):  HTTP_ACCEPT_LANGUAGE: en-us
> admin(18864):  ssl_unclean_shutdown: 1
> admin(18864):  HTTP_ACCEPT_ENCODING: gzip, deflate
>
> and just before the above (when I wasn't even home), I see:
>
> Mar 02 21:06:00 2007 admin(18250):
> @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
> admin(18250): [----- Mailman Version: 2.1.5 -----]
> admin(18250): [----- Traceback ------]
> admin(18250): Traceback (most recent call last):
> admin(18250): File "/var/lib/mailman/scripts/driver", line 110, in run_main
> admin(18250): main()
> admin(18250): File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 42, in
> main
> admin(18250): listinfo_overview()
> admin(18250): File "/usr/lib/mailman/Mailman/Cgi/listinfo.py", line 88, in
> listinfo_overview
> admin(18250): if mlist.advertised:
> admin(18250): File "/var/lib/mailman/Mailman/MailList.py", line 144, in
> __getattr__
> admin(18250): raise AttributeError, name
> admin(18250): AttributeError: advertised
> admin(18250): [----- Python Information -----]
> admin(18250): sys.version = 2.3.5 (#2, Oct 16 2006, 19:19:48)
> [GCC 3.3.5 (Debian 1:3.3.5-13)]
> admin(18250): sys.executable = /usr/bin/python
> admin(18250): sys.prefix = /usr
> admin(18250): sys.exec_prefix = /usr
> admin(18250): sys.path = /usr
> admin(18250): sys.platform = linux2
> admin(18250): [----- Environment Variables -----]
> admin(18250): SERVER_SOFTWARE: Apache/1.3.33 (Debian GNU/Linux)
> PHP/4.3.10-18 mod_ssl/2.8.22 OpenSSL/0.9.7e
> admin(18250): SCRIPT_NAME: /mailman/listinfo
> admin(18250): SERVER_SIGNATURE: <ADDRESS>Apache/1.3.33 Server at wa9als.com
> Port 80</ADDRESS>
> admin(18250):
> admin(18250): REQUEST_METHOD: GET
> admin(18250): SERVER_PROTOCOL: HTTP/1.1
> admin(18250): QUERY_STRING:
> admin(18250): HTTP_USER_AGENT: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT
> 5.1; SV1)
> admin(18250): HTTP_CONNECTION: Keep-Alive
> admin(18250): SERVER_NAME: wa9als.com
> admin(18250): REMOTE_ADDR: 64.105.150.50
> admin(18250): SERVER_PORT: 80
> admin(18250): SERVER_ADDR: 64.105.150.51
> admin(18250): DOCUMENT_ROOT: /home/wa9als/www/
> admin(18250): PYTHONPATH: /var/lib/mailman
> admin(18250): SCRIPT_FILENAME: /var/lib/mailman/cgi-bin//listinfo
> admin(18250): SERVER_ADMIN: john at wa9als.com
> admin(18250): HTTP_HOST: wa9als.com
> admin(18250): REQUEST_URI: /mailman/listinfo
> admin(18250): HTTP_ACCEPT: */*
> admin(18250): GATEWAY_INTERFACE: CGI/1.1
> admin(18250): REMOTE_PORT: 33340
> admin(18250): HTTP_ACCEPT_LANGUAGE: en-us
> admin(18250): HTTP_ACCEPT_ENCODING: gzip, deflate
>
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>
Does mailman own those directory's?  I seem to remember seeing a  
similiar issue on the list.


-- 
Dwayne Hottinger
Network Administrator
Harrisonburg City Public Schools

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