[Mailman-Users] hit a bug problem solved

[Sally K Scheer]

Thanks so much. I'll forward this full answer to our host tech support 
folks.
Sally Scheer
----- Original Message ----- 
From: "Mark Sapiro" <msapiro at value.net>
To: "Sally K Scheer" <winerat at villagecorner.com>; <mailman-users at python.org>
Sent: Friday, July 28, 2006 7:05 PM
Subject: Re: [Mailman-Users] hit a bug problem solved


> Sally K Scheer wrote:
>
>>The problem has been solved. Tech support discovered the solution on a
>>cpanel discussion list. Here's the solution that worked:
>
>
> Which is probably a better place to be in the first place. See
> <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq06.011.htp>.
>
>
>>"I found that the issue was an empty request.pck file in the list's
>>directory:
>>
>>/usr/local/cpanel/3rdparty/mailman/lists/<listname>
>>
>>I found that if you remove the request.pck file it is recreated when you 
>>log
>>back in.
>
>
> This is normal.
>
>
>>I am not exactly sure if this is a good solution or not, I'm not real sure
>>what the request.pck file does, but it is never very big (usually around 
>>24
>>bytes).
>
>
> request.pck contains information about the outstanding moderator
> requests for the list. 24 bytes is 'empty' - it contains one 'version'
> record.
>
>
>>I only had this issue on a couple of lists, and removing the 0 byte
>>request.pck file for those lists seemed to fix the issue and I am not 
>>aware
>>of any further issues that came about because the file was deleted and
>>recreated. However, somebody else who is more aware of Mailman's inner
>>workings may know whether or not removing this file is a good or bad 
>>idea."
>
>
> If it is 0 bytes, removing it is probably a good idea.
>
>
>>While this solved the problem, it doesn't explain why it happened really. 
>>I
>>wouldn't mind hearing something about that from the real experts.
>
>
> I'm afraid this is a cPanel question. I've never heard of the standard
> Mailman distribution creating a 0 length request.pck. Prior to Mailman
> 2.1.5, the file was a Python marshal named request.db, and there was
> an issue when migrating from pre-2.1.5 to 2.1.5 in that there was no
> request.pck and cron/checkdbs would mail the list admin/moderator a
> daily reminder about "-1 moderator requests" but simply going to the
> admindb page would create the request.pck and fix it. See
> <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq03.038.htp>.
>
> The '-1 requests' issue was fixed in our distribution in 2.1.6.
>
> -- 
> Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan
>
>
>
>
>
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