[Mailman-Users] Problem with unsubscribe to list

Mark Sapiro msapiro at value.net
Fri Oct 14 23:08:23 CEST 2005


Darren G Pifer wrote:

>We have been having problems with people unsubscribing messages to one
>of our lists. People on the list have been sending mail to the list, ie.
>list at list.odu.edu, instead of list-request at list.odu.edu. The
>administrator of the list has been getting these unsubscribes also but
>the list was configured this way. 
>
>Here are some of the headers from the queue file.
>
>H??Message-ID: <434FF47A.5050604 at ksu.edu>
>H??Date: Fri, 14 Oct 2005 13:10:02 -0500
>H??From: Joe User <juser at ksu.edu>
>H??User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
>        rv:1.7.3) Gecko/20040910
>H??X-Accept-Language: en-us, en
>H??MIME-Version: 1.0
>H??To: fubar at list.odu.edu
>H??Subject: Removal from list
>H??X-Scanned-By: CanIt (www . roaringpenguin . com) on 128.82.224.114
>H??X-Scanned-By: CanIt (www . roaringpenguin . com) on 128.82.224.114
>H??X-Mailman-Approved-At: Fri, 14 Oct 2005 14:34:02 -0400
>H??X-BeenThere: fubar at list.odu.edu
>H??X-Mailman-Version: 2.1.6b4
>H??Precedence: list
>H??Reply-To: testuser at odu.edu
>H??List-Id: Newsletter <fubar.list.odu.edu>
>H??List-Unsubscribe: <http://list.odu.edu/listinfo/fubar>,
>        <mailto:fubar-request at list.odu.edu?subject=unsubscribe>
>H??List-Archive: <http://list.odu.edu/list-archives/fubar>
>H??List-Post: <mailto:fubar at list.odu.edu>
>H??List-Help: <mailto:fubar-request at list.odu.edu?subject=help>
>H??List-Subscribe: <http://list.odu.edu/listinfo/fubar>,
>        <mailto:fubar-request at list.odu.edu?subject=subscribe>
>
>What might be causing this is that the list owner's email address is
>testuser at odu.edu, a mail alias (changed to protect the innocent) instead
>of the administrator's own email address. This list is the only one of
>the hundreds we have that is causing this problem.
>
>Has anyone come across this? This is causing a lot of heartburn
>especially with the list administrator, who is getting a lot of
>complaints and getting the unsubscribes as well, but that is expected.

What am I missing. Is this not just a case of clueless list members
trying to get off the list by mailing to the list?

Are you saying that the list has administrivia set to yes and messages
are being caught as potential administrative requests AND being
forwarded to the list anyway, or is it just that some messages to the
list are not being caught as administrivia?

WRT the specific headers above, it looks like the message was sent to
the list, held and then approved for posting to the list
(X-Mailman-Approved-At: Fri, 14 Oct 2005 14:34:02 -0400).

Note that messages are only held for administrivia if the subject or
one of the first 5 body lines looks like something that would be a
valid command if sent to the -request address. If this is the case,
the message is held. If it is subsequently approved, it goes to the
list. If the admin determines that the held message is an
administrative request, the admin should reject the message.

--
Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan




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