[Mailman-Users] Mail dropped

[Richard B. Pyne]

I got a complaint from a user that a message sent to one of my 
lists just disappeared. My mail logs show that it was delivered 
to mailman and the mailman error log for the time shows:

-------- snip ----------
Apr 22 23:21:13 2004 (693) Uncaught runner exception: 'ascii' 
codec can't decode byte 0xa2 in position 742: ordinal not in 
range(128)
Apr 22 23:21:13 2004 (693) Traceback (most recent call last):
  File "/usr/local/mailman/Mailman/Queue/Runner.py", line 105, 
in _oneloop
    self._onefile(msg, msgdata)
  File "/usr/local/mailman/Mailman/Queue/Runner.py", line 155, 
in _onefile
    keepqueued = self._dispose(mlist, msg, msgdata)
  File "/usr/local/mailman/Mailman/Queue/OutgoingRunner.py", 
line 61, in _dispose
    self._func(mlist, msg, msgdata)
  File "/usr/local/mailman/Mailman/Handlers/SMTPDirect.py", line 
140, in process
    deliveryfunc(mlist, msg, msgdata, envsender, refused, conn)
  File "/usr/local/mailman/Mailman/Handlers/SMTPDirect.py", line 
273, in verpdeliver
    Decorate.process(mlist, msgcopy, msgdata)
  File "/usr/local/mailman/Mailman/Handlers/Decorate.py", line 
89, in process
    payload = header + frontsep + oldpayload + endsep + footer
UnicodeDecodeError: 'ascii' codec can't decode byte 0xa2 in 
position 742: ordinal not in range(128)

Apr 22 23:21:13 2004 (693) SHUNTING: 
1082697671.0348079+db1b243041fa82f44fea663c3f268f2cae5feadc
------- snip -------

I am running Mailman 2.1.1. Any ideas what to look for or what 
to tell the user?

Thanks

--Richard