[Mailman-Users] Mailman Subscriber List Evaporated! HEEELLLPPP!

Mailman mailman at pferris.com
Thu Feb 13 21:21:58 CET 2003


Hi,

I'm hoping someone can help.  My web hosting provider offers Mailman as
their list software of choice, and as a Python neophyte, I think it's a good
choice. :-)

Problem is this: They recently migrated to another server.  Right before
this migration, I made a "complete" backup via the Cpanel X interface.  So
now you know where this is heading...

Yesterday, I tried to send a message to the list and could not!  The mail
bounced.  I just send a test message a moment ago, here's what I got:

=-=-=-=-=-=-=-=

This message was created automatically by mail delivery software (Exim).

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  pipe to |/usr/local/cpanel/3rdparty/mailman/mail/wrapper post
statesvillespoiler_pferris.com
    generated by StatesvilleSpoiler at pferris.com
    Child process of virtual_address_pipe transport returned 1 from command:
    /usr/local/cpanel/3rdparty/mailman/mail/wrapper

The following text was generated during the delivery attempt:

------ pipe to |/usr/local/cpanel/3rdparty/mailman/mail/wrapper post
statesvillespoiler_pferris.com
       generated by StatesvilleSpoiler at pferris.com ------

Mailman error: post got bad listname: statesvillespoiler_pferris.com

------ This is a copy of the message, including all the headers. ------

<Headers SNIPPED!>

Quoth The Raven, "'Tis only a test, and nothing more!"


*Please delete this message!*

=-=-=-=-=-=-=-=

Sooo, can someone shed some light on what's going on?!  It appears as it my
WHP (Web Host Provider) mailer "knows" this is a mailman list (note the
"pipe to |/usr/local/cpanel/3rdparty/mailman/mail/wrapper post
statesvillespoiler_pferris.com" -- why would it go to any Mailman directory
if the list didn't exist, and not instead bounce as "unknown recipient" or
whatever?!).  YET, it's obviously having problems!  The Control Panel
(Cpanel X) --> Mail Manager --> Mailing List Maintenance says "There are
currently no active mailing lists." for me.  Notice the word "active"? What
does that mean, vis-à-vis a dormant list?!).  I had nearly 700 subscribers.
I don't want to rebuild the list (and possibly clobber any chance of saving
the old one).

Questions:
1) Any chance at all of resurrecting the list?
2) I've corresponded with my WHP admin, he's ready and willing to help, but
neither of us knows WHERE mailman keeps my list, what it's called and WHY
Mailman suddenly isn't seeing it (remember, this was a server migration -
that may or may not have anything to do with the problem!).
3) What are the odds that there's a current subscriber list in my recent
backup?  Where would it be?  Note this "backup" seems to backup my FTP area
files, and very few 'system' files, so if it's in "/usr/local/somewhere...",
I'm probably doomed, but perhaps my admin can find it in his backup.  He's
willing to look if I can give him a clue where to look!
4) What can <I> do to help?
5) What can my admin do to help?

I have a subscriber list backup, as a TEXT file. Alas, it's about 6 months
old, so I'll be loosing a fair number of subscribers (ones that have since
UNsubscribed for whatever reason, and I'll lose those that have subscribed
after the backup was made.  Something's better than nothing, I guess.  I
HOPE this isn't my only option!)

Please "cc" any replies to:  mailman at pferris.com

**** THANKS EVER SO MUCH! ****

--Pete






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