[Mailman-Users] Bouncing address problems....

[Jon Carnes]

Looks like a possible bug in 2.0.8.  When I get a chance, I'll test out a
2.0.8 site that I run and see if it does the same.
If it does, I'll compare the code and see if I can isolate it...

There was a message about two weeks ago that outlined the use
~mailman/bin/withlist.  You should be able to use this to remove the errant
entry manually from the database.  Frankly I think it's easier to startup
Python, and do it that way (make a copy of the database first...).

Good Luck - I'm off to a Christmas party!

Jon Carnes
----- Original Message -----
From: "Richard Idalski" <ridalski at nandomedia.com>
To: "Dan Mick" <dmick at utopia.West.Sun.COM>; <jonc at haht.com>;
<Mailman-Users at python.org>
Sent: Thursday, December 13, 2001 3:58 PM
Subject: RE: [Mailman-Users] Bouncing address problems....


> And My very grievous oversight becomes apparent... well aside from hanging
> my head in embarrassment, I now see that the db is not corrupt after all:
>
> [root at lists bin]# ./check_db affiliates
> /home/mailman/lists/affiliates/config.db is fine
> /home/mailman/lists/affiliates/config.db.last is fine
>
>  So, what could we be looking at then? a problem with my configuration? a
> bug? any ideas?
>
>
>    Thanks,
>
> Richard Idalski
>
> -----Original Message-----
> From: Dan Mick [mailto:dmick at utopia.West.Sun.COM]
> Sent: Thursday, December 13, 2001 3:51 PM
> To: jonc at haht.com; Mailman-Users at python.org; ridalski at nandomedia.com
> Subject: RE: [Mailman-Users] Bouncing address problems....
>
>
>
> > Whoa... me thinks you're on to something, I'm running v2.08 which I
> upgraded
> > a few days ago. when i run chec_db on that particular db I get :
> >
> >
> > root at lists bin]# ./check_db ../lists/affiliates/config.db
> > /home/mailman/lists/../lists/affiliates/config.db/config.db cannot be
> > opened:
> >         Not a directory
> > /home/mailman/lists/../lists/affiliates/config.db/config.db.last cannot
be
> > opened:
> >         Not a directory
>
> Doesn't the fact that it issues a message with config.db listed
> twice make you a little curious?  Ypu gave the wrong args to
> check_db.
>
> check_db's usage message (also in the top of the script):
>
> Usage: %(PROGRAM)s [options] [listname [listname ...]]
>
> Try
>
> cd ~mailman
> bin/check_db affiliates
>
>
> >
> > ***** ALERT *****
> > Both the original database file and the backup seem
> > corrupted.  You will probably need to recover both
> >     /home/mailman/lists/../lists/affiliates/config.db/config.db
> > and
> >     /home/mailman/lists/../lists/affiliates/config.db/config.db.last
> > from a system backup, or remove the list `../lists/affiliates/config.db'
> and
> > re-create it from scratch.
> >
> >    So It looks like I'l be recreating the list after all.
> >
> > One other thing I'm wondering is that this address is getting these
errors
> > fro multiple lists that it's on. Could they all eb corrupt? If so what
> could
> > cause multiple lists to be corrupt?
> >
> >   Thanks Again,
> >
> > Richard Idalski
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: Jon Carnes [mailto:jonc at haht.com]
> > Sent: Thursday, December 13, 2001 3:28 PM
> > To: Richard Idalski; Mailman-Users at python.org
> > Subject: Re: [Mailman-Users] Bouncing address problems....
> >
> >
> > This is either a bug or an error in your config file.  What version of
> > Mailman are your running?  Have run
> >   ~mailman/bin/check_db  ~mailman/lists/<listname>/config.db
> >
> > ???
> >
> > Jon Carnes
> > ----- Original Message -----
> > From: "Richard Idalski" <ridalski at nandomedia.com>
> > To: "Jon Carnes" <jonc at haht.com>; <Mailman-Users at python.org>
> > Sent: Thursday, December 13, 2001 3:20 PM
> > Subject: RE: [Mailman-Users] Bouncing address problems....
> >
> >
> > > Thanks for the idea, I tried that and after removing them from the
list
> > and
> > > looking at the db dump, the addres is still in the bounce info
section,
> > but
> > > not in the members section... I know you can't edit the db's dirctly,
so
> > how
> > > would I go about taking this address out of the bounce info?
> > >
> > >    Thanks,
> > >
> > >       Richard Idalski
> > >
> > > -----Original Message-----
> > > From: Jon Carnes [mailto:jonc at haht.com]
> > > Sent: Thursday, December 13, 2001 3:12 PM
> > > To: Richard Idalski; Mailman-Users at python.org
> > > Subject: Re: [Mailman-Users] Bouncing address problems....
> > >
> > >
> > > To stop sending mail to a bouncing address Mailman simply actives the
> > nomail
> > > option for the offending address; however, at that point Mailman *does
> > not*
> > > erase or zero out the bounces from the database.  The bounce record is
> > still
> > > in the database in the bounce_info{ } section.  So it is likely that
one
> > > more bounce and the user will again be moved over to nomail.
> > >
> > > Removing the user from the list however *does* remove the info from
the
> > > bounce_info section (I just checked, using Mailman version 2.06).
> > >
> > > You should check your database.  Indeed you might need to recreate it.
> > >
> > > For now, look at the database using:
> > >   ~mailman/bin/dumpdb  ~mailman/lists/<listname>/config.db |more
> > >
> > > and look for the user.  You will find them under "bounce_ info".  Now
> > remove
> > > the user (go to the web-admin / Membership management / and remove the
> > first
> > > check mark next to their name / click on the "Submit Your Changes"
> button
> > at
> > > the bottom of the page).
> > >
> > > Now dumpout the database and look again.  Is the user still in the
> > > members{ } section?  Are they still in the bounce_info{ } section?
> > >
> > > Hope this helps - Jon Carnes
> > > ----- Original Message -----
> > > From: "Richard Idalski" <ridalski at nandomedia.com>
> > > To: <Mailman-Users at python.org>
> > > Sent: Thursday, December 13, 2001 1:57 PM
> > > Subject: [Mailman-Users] Bouncing address problems....
> > >
> > >
> > > >
> > > > Alright, I've got a problem here with an email address bouncing that
> > > > shouldn't be.
> > > > Here are the results of the bounce log:
> > > >
> > > >
> > > > Dec 13 10:35:49 2001 (7197) List-Name: emailaddress at domain.com -
> > exceeded
> > > > limits
> > > > Dec 13 10:35:49 2001 (7197) List-Name: already disabled
> > > > emailaddress at domain.com
> > > >
> > > >
> > > > Alright now, I've looked in the membership managament section of the
> UI,
> > > > and the 'nomail' option is NOT checked for this address.
> > > >
> > > > I've tried unsubscribing this address and re-adding it to the lists,
> all
> > > to
> > > > no avail, it comes back up with the exceeded limits error.  Where
can
> I
> > > > re-enable this account, my next step will be to completey delete and
> > > > re-create the list, but short of this what can I do?
> > > >
> > > >
> > > >   -Richard Idalski
> > > >
> > > >
> > > > ------------------------------------------------------
> > > > Mailman-Users maillist  -  Mailman-Users at python.org
> > > > http://mail.python.org/mailman/listinfo/mailman-users
> > >
> > >
> > >
> > > ------------------------------------------------------
> > > Mailman-Users maillist  -  Mailman-Users at python.org
> > > http://mail.python.org/mailman/listinfo/mailman-users
> >
> >
> >
> > ------------------------------------------------------
> > Mailman-Users maillist  -  Mailman-Users at python.org
> > http://mail.python.org/mailman/listinfo/mailman-users
>