[Mailman-Users] Bouncing address problems....

[Jon Carnes]

This is either a bug or an error in your config file.  What version of
Mailman are your running?  Have run
  ~mailman/bin/check_db  ~mailman/lists/<listname>/config.db

???

Jon Carnes
----- Original Message -----
From: "Richard Idalski" <ridalski at nandomedia.com>
To: "Jon Carnes" <jonc at haht.com>; <Mailman-Users at python.org>
Sent: Thursday, December 13, 2001 3:20 PM
Subject: RE: [Mailman-Users] Bouncing address problems....


> Thanks for the idea, I tried that and after removing them from the list
and
> looking at the db dump, the addres is still in the bounce info section,
but
> not in the members section... I know you can't edit the db's dirctly, so
how
> would I go about taking this address out of the bounce info?
>
>    Thanks,
>
>       Richard Idalski
>
> -----Original Message-----
> From: Jon Carnes [mailto:jonc at haht.com]
> Sent: Thursday, December 13, 2001 3:12 PM
> To: Richard Idalski; Mailman-Users at python.org
> Subject: Re: [Mailman-Users] Bouncing address problems....
>
>
> To stop sending mail to a bouncing address Mailman simply actives the
nomail
> option for the offending address; however, at that point Mailman *does
not*
> erase or zero out the bounces from the database.  The bounce record is
still
> in the database in the bounce_info{ } section.  So it is likely that one
> more bounce and the user will again be moved over to nomail.
>
> Removing the user from the list however *does* remove the info from the
> bounce_info section (I just checked, using Mailman version 2.06).
>
> You should check your database.  Indeed you might need to recreate it.
>
> For now, look at the database using:
>   ~mailman/bin/dumpdb  ~mailman/lists/<listname>/config.db |more
>
> and look for the user.  You will find them under "bounce_ info".  Now
remove
> the user (go to the web-admin / Membership management / and remove the
first
> check mark next to their name / click on the "Submit Your Changes" button
at
> the bottom of the page).
>
> Now dumpout the database and look again.  Is the user still in the
> members{ } section?  Are they still in the bounce_info{ } section?
>
> Hope this helps - Jon Carnes
> ----- Original Message -----
> From: "Richard Idalski" <ridalski at nandomedia.com>
> To: <Mailman-Users at python.org>
> Sent: Thursday, December 13, 2001 1:57 PM
> Subject: [Mailman-Users] Bouncing address problems....
>
>
> >
> > Alright, I've got a problem here with an email address bouncing that
> > shouldn't be.
> > Here are the results of the bounce log:
> >
> >
> > Dec 13 10:35:49 2001 (7197) List-Name: emailaddress at domain.com -
exceeded
> > limits
> > Dec 13 10:35:49 2001 (7197) List-Name: already disabled
> > emailaddress at domain.com
> >
> >
> > Alright now, I've looked in the membership managament section of the UI,
> > and the 'nomail' option is NOT checked for this address.
> >
> > I've tried unsubscribing this address and re-adding it to the lists, all
> to
> > no avail, it comes back up with the exceeded limits error.  Where can I
> > re-enable this account, my next step will be to completey delete and
> > re-create the list, but short of this what can I do?
> >
> >
> >   -Richard Idalski
> >
> >
> > ------------------------------------------------------
> > Mailman-Users maillist  -  Mailman-Users at python.org
> > http://mail.python.org/mailman/listinfo/mailman-users
>
>
>
> ------------------------------------------------------
> Mailman-Users maillist  -  Mailman-Users at python.org
> http://mail.python.org/mailman/listinfo/mailman-users