[Mailman-Developers] [ mailman-Bugs-597407 ] Confirmation usability

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Bugs item #597407, was opened at 2002-08-19 17:40
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Category: (un)subscribing
Group: 2.1 beta
>Status: Closed
>Resolution: Fixed
Priority: 5
Submitted By: PieterB (pieterb)
Assigned to: Nobody/Anonymous (nobody)
Summary: Confirmation usability

Initial Comment:
There are three usability problems with the confirmation 
of a subscription:

a) the URL tends to be more than 80 characters. It 
might be a good idea too decrease the length of the 
confirmation-ID and/or identation and thereby increase 
the usability

b) the URL that the user is directed to has 
a "Subscribe" button on the left and a "Cancel and 
discard" button on the right. I think the usabilty can be 
improved by swapping the buttons and by making the 
submit-button something larger (e.g. "Subscribe to 
mailinglist X"). See also: 
http://www.useit.com/alertbox/20000416.html

c) if the users have already visited the page, they don't 
get a message saying the already confirmed their 
subscription.

Regards,

PieterB

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>Comment By: Barry A. Warsaw (bwarsaw)
Date: 2002-08-22 15:34

Message:
Logged In: YES 
user_id=12800

a) For now, we'll keep the long urls.  I doubt people
actually type those by hand -- they usually click on them
directly in their mail reader, or they cut and paste them
into their browser.

b) Good suggestion, I'll try to improve that page.

c) Right.  Once we process the confirmation, we throw away
the confirmation string, so we can't link the user with
their request.

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