[Baypiggies] OLPC XO Shipping

[Charles Merriam]

FYI, they do have a way of getting an RMA number:
   http://laptopgiving.org/en/return-merchandise.php

On Jan 16, 2008 10:09 AM, Mike Cheponis <mac at wireless.com> wrote:
> The OLPC "support" is atrocious.
>
> I sent email to them, they never responded.
>
> It's a hell of a way to run a project.
>
> Fortunately, I do have my (buggy) machine.
>
>
> On Wed, 16 Jan 2008, Alex Martelli wrote:
>
> > Date: Wed, 16 Jan 2008 10:01:40 -0800
> > From: Alex Martelli <aleax at google.com>
> > To: Charles Merriam <charles.merriam at gmail.com>
> > Cc: baypiggies at python.org, Shandy Brown <sjbrown at vmware.com>
> > Subject: Re: [Baypiggies] OLPC XO Shipping
>
> >
> > On Jan 16, 2008 9:54 AM, Charles Merriam <charles.merriam at gmail.com> wrote:
> >> Oddly, the people who ordered on day 2 of the offer received their
> >> laptops first.
> >>
> >> A number of people are still waiting, with increasing levels of ire.
> >>  Most of these are due to
> >> problems with delivering the laptop, e.g., a P.O. Box instead of a
> >> street address.
> >>
> >> Have you tried tracking your order at http://www.laptopgiving.org?
> >
> > I've tracked my order via fedex and it "bounced" on Dec 20 from San
> > Jose (??? the order was supposed to come to my address in Palo Alto --
> > no PO box, nothing strange) because of "unknown address" or s/thing
> > like that.  No luck getting any further notice from the OLPC support
> > folks ever since then.
> >
> >
> > Alex
>
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>